Privacy policy

We collect only the information needed to run the store, respond to customers, and improve the website. This may include your name, email address, message content, newsletter signup details, and order-related information you provide during checkout.

Payment details, shipping address, taxes, discounts, order confirmation, and checkout processing are handled by Shopify. We do not store full payment card numbers on this website.

We use customer information to answer questions, provide support, process store activity through Shopify, send order-related communications, operate email signup if you choose to subscribe, improve our website, and comply with legal obligations.

We do not sell your personal information.

Checkout and order processing are provided by Shopify. When you proceed to checkout, Shopify may collect and process the information needed to complete your purchase, calculate shipping and taxes, process payment, prevent fraud, and send transactional emails.

We may also use service providers for hosting, analytics, email, spam prevention, and customer support. These providers are used only to help operate the business and are expected to protect information appropriately.

If you email us or submit a contact form, we will receive your email address and whatever information you choose to include. We use that information to respond to you and keep a record of the conversation when needed for customer service.

If you subscribe to marketing emails, you can unsubscribe using the link in the email or by contacting us.

Like most ecommerce websites, the site may use cookies or similar technologies to keep the cart working, understand site performance, remember preferences, and help protect the store from abuse.

You can control cookies through your browser settings, but disabling cookies may affect cart, checkout, and site functionality.

We keep personal information only as long as reasonably needed for the purposes described in this policy, including customer support, legal, tax, accounting, fraud-prevention, and business record requirements.

You may contact us to ask about accessing, correcting, or deleting personal information we hold about you, subject to legal and operational requirements. We may need to verify your identity before completing a request.

Privacy questions can be sent to .info@hatson.ca.